This primer offers strategies and resources to remove barriers and deliver high-quality, patient-centered, physically accessible care for individuals with disabilities. Modernizing Health Care to Improve Physical Accessibility: A Primer for Providers (PDF) This resource helps staff in health care settings improve quality, satisfaction, and physical accessibility for people with disabilities. This resource describes how to assess practices, develop communication plans, and be prepared to implement accessible services. Improving Communication Access for Individuals who are Deaf or Hard of Hearing (PDF) When serving a patient who is deaf or hard of hearing it is important for an organization to plan how they will provide effective, accessible communication. Improving Communication Access for Individuals who are Blind or have Low Vision (PDF) When serving a patient who is blind or has low vision it is important for an organization to plan how they will provide effective, accessible communication.
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